Terms and Conditions

Group Swimming Lessons 

  1. Parents are required to declare any medical conditions that the child has, and the school has the right to withdraw the child if they deem him / her unsuitable for lessons OR student is required to declare any medical conditions that he/she has, and the school has the right to withdraw the student if they deem him / her unsuitable for lessons.
  2. Lessons are fixed for every week excluding public holiday which need to confirm with coaches.
  3. The school will try to ensure every student in the class progresses at the same stage. Thus we would re-allocate student to a more suitable class at any point of time.
  4. The school may decide to merge classes should the class size fall below 4 students.
  5. Students will be invited to participate in Swimsafer 2.0 assessment whenever his/her instructor deem ready. (charges apply). Only applicable for kids swimming lessons.
  6. There will be no make up lessons for absenteeism.
  7. There will be no compensation or make up lesson if pool is closed due to bad weather (lighting alert or rain). Our coach will standby to continue the lesson when the pool is deemed safe for swimming.
  8. SwimBest Swim School reserves the right to cancel or postpone the class to a further date should the class size does not meet the minimum student requirement. Minimum 4 students to start.
  9. School fee payments are to be made at the first lesson of every four lessons.
  10. Student who missed more than 4 lessons without valid reasons will be removed from the class.
  11. We reserve the right to send a relief instructor in the event if the principal instructor is unavailable to conduct the lessons.
  12. A minimum of two weeks notification is required for withdrawal of swimming lessons.
  13. No refund once lessons commence.
  14. We will not be held responsible for any claims arising out of any injury, damage or loss of life while attending this course and this includes all cost, and expenses incurred as a result of such claims.
  15. By attending the lessons, you agree to allow SwimBest Swim School to utilize all forms of media taken for our marketing materials.
  16. Other General Terms and Conditions apply.

 

Private Swimming Lessons

  1. Parents are required to declare any medical conditions that the child has, and the school has the right to withdraw the child if they deem him / her unsuitable for lessons OR student is required to declare any medical conditions that he/she has, and the school has the right to withdraw the student if they deem him / her unsuitable for lessons.
  2. Lessons are fixed for every week excluding public holiday which need to confirm with coaches.
  3. Students will be invited to participate in Swimsafer 2.0 assessment whenever his/her instructor deem ready. (charges apply). Only applicable for kids swimming lessons.
  4. Minimum 4 lessons need to be conducted within 5 consecutive weeks for private lessons. In case of lighting alert or bad weather, lesson will change to another day and have to agree between both parties.
  5. Proof of medical certificate will justify for replacement of lesson if feeling unwell. Lesson will change to another day and have to agree between both parties.
  6. No last minute lesson cancellation. Kindly inform Instructor 1 day in advance.
  7. School fee payments are to be made at the first lesson of every four lessons.
  8. A minimum of two weeks notification is required for withdrawal of swimming lessons.
  9. No refund once lessons commence.
  10. We will not be held responsible for any claims arising out of any injury, damage or loss of life while attending this course and this includes all cost, and expenses incurred as a result of such claims
  11. By attending the lessons, you agree to allow SwimBest Swim School to utilize all forms of media taken for our marketing materials.
  12. Other General Terms and Conditions apply.